Frequently Asked Questions


How long will it take to dispatch my order?

If you purchased from the ‘in-stock’ range, it will be dispatched in 1-2 business days.

If you purchased a custom order Print or Matted Print, it will be dispatched in approx. 1-2 weeks. Custom Framed Prints and Canvases can take up to 3-5 weeks.

Lead times can differ with stock availability, seasonal events or work load, particularly with the changing Covid situation. If there are any delays, or if it is ready earlier than anticipated, you will be notified.


How much does shipping cost?

If you live in the Illawarra region (Wollongong, Shellharbour or Kiama LGAs), you qualify for free delivery. Shipping outside of these areas will depend on the size and weight of your item. We also offer international shipping, please contact for a quote via the Contact page.


What equipment is used to print your photographs?

All photography is printed and framed professionally at a high quality printing lab in the Illawarra.


Do you have a shop front?

At this stage, my photography is sold online. Some products, including cards and puzzles, are sold at selected stockists. I also exhibit my photos at local photography exhibitions and festivals. Please contact me if you’d like to know the next scheduled exhibition or your nearest stockist. You can also subscribe to you our newsletter to be kept updated.


Do you commission custom photographs?

Yes. If you would like a photograph of a particular location, please get in contact and together we can chat about any visions that you have in mind. Please contact via info@kylecoffeephotography.net or head to the Contact page. Similarly, if you would like a photograph printed on a different medium or in a different size, please contact and arrangements can be made.


How do I become a stockist?

We’d love to increase our range of stockists, please contact via info@kylecoffeephotography.net or head to the Contact page.


Can I use your images for my company or brand?

Permission and licensing is required to use my images for commercial or marketing use. Please contact via info@kylecoffeephotography.net or the Contact page.


Have you got another question? Send us a message and we’ll be happy to help you out.